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The VIN is on the vehicle registration document, on the warranty certificate and on the windscreen, and also on the threshold of the right door under the side molding.
Discover the range of quick maintenance services of Mopar ® Express Lane: fast interventions, carried out by Mopar experts within maximum 60 minutes with no appointments
An effective lighting system is the key to your driving safety, day and night.
LED, incandescent or gas emission: every car has its light bulbs, but they are all thought out with UN-ECE regulations in mind, which ensures replacement in line with standard requisites.
For your safety and for those you encounter coming the other way, always ask for our original light bulbs: a guarantee in terms of quality and duration!
Halogen is a special kind of incandescent lighting: the bulbs contain different kinds of gas that offer superior lighting efficiency and raise the colour temperature. Our original halogen lights ensure correct filament position with respect to the base: this way you ensure your car better quality and longer-lasting equipment, while improving your driving visibility and that of those coming the other way.
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If you drive often at night or you have to manually turn on your car lights even in daytime, you’ll find you’re replacing your light bulbs often. This is why Long Life halogen lights are more widespread: their main advantage is in their duration, up to twice as long as standard bulbs.
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Compared to a traditional light bulb, a LED lights up 200 times faster. Ever since they started being used prevalently in cars for rear lighting, LED bulbs reduce the braking distance of the cars behind you by 6 meters when they are going on average 120 km/h because they signal the drivers behind you 200 times faster.
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They have all the useful exterior lighting bulbs in case you need to replace them in an emergency. The light bulbs in the kit are original products, the same quality as those originally installed in your car. They do not contain gas emission bulbs, whose replacement involves going to a Alfa Romeo Dealership directly.
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Always make sure you replace each light bulb with one of an identical type and wattage. How can you tell which is the correct one? Just ask for it by name! A technical name, identifying its category is in fact printed on the bulbs and lets you change them according to precise voltage, wattage, light flow, duration and type of base parameters.
When the weather is cold or damp, condensation drops can form on the inside surface of the headlights or rear lights. This is a natural occurrence, it does not indicate a defect and does not normally compromise your lights’ ability to function: to get rid of the misting, just turn on your lights. On the other hand, drops inside the lights can mean water infiltration: for your safety, visit your local Alfa Romeo approved Dealership.
Lights pointed on daytime running lights
Obligatory since 7 February 2011 by law, lights turned on in daytime speed up reaction times, they let you better estimate the distance between your car and others and correctly point out the difference between cars that are moving and those that aren’t. DRL (Daytime Running Lights) are in fact front lights whose function is to light up the road and make things around you more visible while you’re driving.
Halogen lights have to be handled by touching the metal parts only. If the transparent bulb comes into contact with your finger, the light that shines is less intense and the bulb will not last as long. In case of accidental contact, you can remedy the problem by rubbing the bulb with a cloth dampened with alcohol and left to dry.
To light up your safety
Your car’s exterior lighting is an essential element to your driving safety. This is why our original light bulbs are designed and produced with respect to the UN-ECE regulations, which ensure their replacement: the single replaced component has to guarantee such operation that the car’s entire lighting system continues to meet legal requirements.
A blend of technology, innovation, experience and reliability: choose our original batteries to get in gear with the right boost!
The battery is an accumulator, that is an energy tank allowing you to start your car and access all vehicle accessories. Furthermore, optimum functioning of electrical components and electronic control systems. Our original batteries are designed to offer the correct electrical balance, which ensures an efficient system in harmony with your car’s specific features.
Many road assistance interventions are due to ignition system breakdowns, among which a failure to turn on. With our original batteries, you make sure that you and your travelling companions enjoy the peace of mind you need. Produced with lead/calcium alloy laminated grilles, they require no maintenance, however periodic checks may be required as instructed in the handbook
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The Start&Stop technology automatically switches your car off when you’re stopped and the engine is on idle speed. For instance, when you’re stopped at a traffic light or in congestion, your engine will restart as soon as you start moving again. This gives you two advantages: You save on fuel costs and produce lower carbon dioxide emissions, helping the environment.
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When the temperature drops, a weak battery cannot provide enough energy to start a cold engine. This is why an annual check on the battery and the charging system is important to ensure an efficient car in winter. Choose a Alfa Romeo Approved Dealership to understand your battery charge status at every service. Also, if you have to replace a battery with the Start&Stop system, follow to the maintenance handbook guidelines.
Original Start&Stop batteries ensure a greater number of starts compared to standard batteries, as they are designed to increase the overall charge acceptance. To power the electrical devices, with the engine off, a greater electrical current and a rapid charge state recovery capability is required. Optimised technology for original Start&Stop batteries allows an increase in overall load acceptance.
The battery with Start&Stop system comes with a built-in Intelligent Battery Sensor (IBS), that assesses its charge status and health. These two parameters enable the system to activate and switch off. Also, the sensor can recognise the battery matching for Start&Stop, organising a mapping of the recognition data. Choose our original batteries to make sure your car performs as well as it did when it was first built!
Long live the battery!
Take care of your battery by following a few simple tips such as:
Ensuring doors are closed properly, as well as other parts of your car which are connected to sensors that may trigger service lights.
Reducing the use of electrical devices when the engine is off, such as the car radio or hazard lights.
Check the ignition circuit before summer and winter as battery performance tends to slightly reduce in colder and hotter weather.
Having a seasonal check-up of battery efficiency at your Authorised Alfa Romeo Dealership.
The filters offer different types of protection and advantages for you, your car and the environment.
The passenger compartment filter lets you breathe freely when you are in the car, offering you an effective shield against pollen, fine and ultra-fine dust, and other polluting elements that could penetrate through the heating or air conditioning system. To find out more
The air filter prevents engine wear caused by dust and keeps the noise down.
The oil filter purifies the engine oil constantly, while the diesel filter protects it from the water pump and injectors.
Always check the efficiency of your filter system and select only original filters: you travel safely and your car will last longer!
To protect you from pollutants in the air
Thanks to the top performances of their progressively structured, multi-layered fabric, our passenger compartment filters protect against pollutants in the air, especially pollens and fine dust.
They retain almost 100% of fine dust with sizes greater than 3-5 µm, maintaining high effectiveness against particulates.
Depending on their technology, passenger compartment filters can be the particulate type or combined with active carbons.
To stop dust and pollens
The solid pollutants in the air are very dangerous to your breathing apparatus because they can overcome your natural defences, depositing them deep inside.
Our particulate passenger compartment filters effectively protect your lungs’ health while you are in your car. They offer mechanical filtration of pollens, road and industrial dust, friction and abrasion dust, such as that produced by brakes and tyres.
Combined passenger compartment filters work like particulate ones but with an important extra function. In addition to mechanical filtration of solid particles, they also perform a chemical-physical kind through a layer of active carbons: these allow a reduction in unpleasant odours and harmful road traffic gasses, which are quite insidious because they consist of particles 10 million times smaller with respect to solid pollutants.
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The small size allergens can escape traditional passenger compartment filters, penetrating the car and causing allergic reactions. Our Mopar ® Prime passenger compartment filters neutralise allergens and absorb harmful gasses, offering efficient, complete protection for everyone in the car. Allergens are neutralised up to 96% thanks to a special biologic and polyphenol treatment.
To protect your engine from flying impurities
Our original air filters adapt perfectly to every engine’s features. They are designed, tested and produced to guarantee identical performance and resistance to humidity in all climate conditions and use.
If a good quality air filter ensures more than 99% effectiveness in retaining pollutant particles, ours are designed for excellence with percentages from 99.3% to 99.8%.
To keep your engine oil pure
Nothing works better under pressure than our oil filters. Resistant to “water hammers” that can damage the lubrication circuit, they are tested for 50 thousand high and low pressure cycles during the design, development and production stages. The materials used tolerate extreme temperatures from -30°C to +150°C. So you can start off with momentum in any season, in full winter cold under the snow or in traffic stopped on summer motorways, with a full trailer.
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To retain fuel impurities
Goodbye to problems of water in your diesel, the enemy of pumps and injectors. Our original diesel filters have been developed using innovative synthetics, capable of separating water up to 95% and lengthen filter replacement times. Moreover, we weld the plastic parts using a special infra-red process: a further guarantee of quality because it replaces the use of glue, which can dissolve under high temperatures and biodiesels.
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Four seasons of clean air
For engines to work better, remember to replace the filters for air, oil and diesel according to your servicing plan for your car. The passenger compartment filter should be replaced annually or on average every 15 thousand km. When it operates well, it guarantees optimal conditioning conditions. Plus, it keeps out spring pollens, it protects you from ozone in summer, it combats high levels of PM10 and window misting in winter.
Achoo! Bless you, but not at the wheel
Breathing allergen-free air while you drive increases your safety and that of those travelling with you. Irritated eyes, stopped up nose, difficulty breathing and sneezing reduce your level of attention when driving. If you sneeze while driving 80 km/hr, you can lose your visibility for about 25 meters. According to an estimate by the German Automobile Club, in Spring, the risk of accidents increases 30%.
Cabin air filters, regularly replaced, ensure you protection from allergens that enter into the vehicle.
Discover more.
Out of the polluting tunnel
Being stopped in traffic is double damaging to your health. Apart from increasing your stress, long lines give off pollutants that surround the stopped cars in an “invisible tunnel”, they eventually get sucked into the passenger compartment, where they build up. Without our top quality protective passenger compartment filters, exhaust gasses inside a car stuck in traffic can reach concentrations up to six times greater than those that can be measured along the carriageway.
Slow down the consumptions
Have your car undergo regular maintenance and adopt a few simple driving tricks that are good for the environment and your wallet: they reduce consumptions and CO2 emissions up to 15%. Remember to keep up your tyre pressure too as well as changing oil and filters, learn to accelerate slowly and use your engine brake, moderate your speed and use your air conditioning.
The air cleaner of the climate control system was treated with a biocide substance having antibacterial and antiviral properties based on the active ingredient Dimethyltetradecyl[3- (trimethoxysilyl)propyl]ammonium chloride.
To ensure your car is stable on curves, all the suspension system parts have to work efficiently and harmoniously with the others.
The suspension system keeps the wheels constantly in contact with the road. This is an articulated unit that includes shock absorbers, springs, wishbones, wheel bearings, velocity joints and tyres.
Always select original spare shock absorbers and suspensions to enjoy maximum road grip and driving comfort!
Even the bumpiest roadbed will ride smoothly beneath your tyres when your car has maximum performance shock absorbers installed. As the heart of the suspension system, they oversee the spring work, reducing vibrations. In addition, by maintaining contact between the tyres and the road in any driving condition, they prevent dangerous phenomena like the loss of stability and grip. New high class cars come with electronic shock absorbers, run by their own control module.
The springs support your car's weight and absorb the ground’s stress, keeping the body in the correct position with respect to the road. A job that causes wear for sure, meaning periodic checks and timely replacements. Keeping your springs in good condition ensures driveability and better directionality, they keep the suspension system whole and restore your car's height.
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The wishbones connect the wheels to the chassis, allowing the shock absorbers to swing and swerve. Moreover, thanks to rubber-metal bushings, they contribute to reducing the transmission of vibrations to the passenger compartment. Bumps and deep holes are sworn enemies, not just to your driving comfort but also to wishbone performance: remember to moderate your speed to increase your safety while driving.
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Your car is a complex system of interaction between moving parts, often at high speeds. The bearing is necessary to temper the constant friction between wheels and hub, and their function is to put themselves in between these two, supporting the loads exercised on the former and guaranteeing rotation on the latter. The bearing consists of revolving components (spheres or rollers), a cage that can resist high temperatures and two containing rings.
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Constant velocity joints are part of the mechanical organs located between the gears and the wheels: they transmit torque and gear power to the drive wheels and allow wheel traction from the axles, backing up the shock absorbers. Our joints have been made with special steel enhanced with boron and chrome, to guarantee greater resistance to temperatures and greater reliability.
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Shock absorber wear is progressive and impacts many of the suspension system components such as tyres and suspension springs. Normally, loss of shock absorber effectiveness tends to be compensated by adapting your driving style, more often without realising it. But watch out! Worn shock absorbers reduce gear stability, road grip on curves and lengthen braking distances: braking distance is increased 2 or 3 meters when travelling at 50 mp/h.
A perfect marriage
Shock absorbers and springs work together to keep the tyres in contact with the road. If the springs are too worn, they can give way, causing additional stress on the shock absorbers. To keep in constant contact with the road, the shock absorbers and springs must be replaced at the same time, always in a couple per axle. See your Alfa Romeo Dealership for advice about the best repair solution for your car!
Eureka!
In the Fifth century, while studying friction, Leonardo discovered the principle of the spherical bearing. He realised that friction would be reduced if the spheres did not touch each other, and he refined the separators, namely today’s container cages that allow the spheres to move freely. It took until the Industrial Revolution, however, before this technique was applied: the first bearing patent was filed in 1794.
Long live shock absorbers!
To keep your shock absorbers healthy, you just need a few simple tricks: have them checked with every coupon, always replace them in pairs and don’t forget to also change the end of travel buffers and dust protector caps. Shock absorbers should be replaced on average every 50,000 miles. However, depending on their type and your driving style, their wear can change.
Find out about our Mopar® Vehicle Protection personalised service plan!
The headlights are the main component of the car's lighting system, and one of the basic elements of the active safety concept.
They light up the road in front of us, allow you to be seen in both night and day and make you more visible to those coming from the opposite direction.
Along with front, rear or side lights, they include the control units, the headlamp levelling motor, the headlamp washing system and the third stop light. Always choose MOPAR® Original Parts to guarantee your car has an efficient lighting system like new!
Born in the late 90s, they use lamps containing an inert gas, Xenon, which lights up when high voltage is applied between the two electrodes inside the bulb. They give off a white light similar to daylight, for unequalled driving comfort. Xenon headlights must have an automatic flow corrector and a headlight washing system to guarantee optimum performance.
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Used in car lights since 2009 and more and more widespread, they consist of a cold light source issued from current passing through a microchip. This solid-based system increases duration up to 10 times when compared to halogen lamps.
Fog lights are used to improve visibility in bad weather and specifically in the case of fog. Specifically, they light up the space between the asphalt and the fog which usually forms a few centimetres from the ground and for this reason they are positioned lower down than normal headlights.
Fog lights with cornering function are lights which light up the vehicle's turning angle, widening the field of vision and improving night time visibility.
If your car was manufactured and registered after January 2011, it has a front illumination function that is always on, called Daytime Running Lights ( DRL). The device improves your road safety: making you more visible to other cars as well as to pedestrians and cyclists, it reduces the number of accidents, mostly in case of bad weather or heavy traffic, and it reduces Shunt accidents if the car behind you is more visible, it is easier for you to manage braking and stopping.
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Better visibility at the wheel means greater safety and comfort for the driver. Today cars are equipped with Adaptive Frontlight System (AFS), which improves your visibility up to 70%. The system is automatic: an electronic control unit analyses your driving movements such as the steering angle, the yaw rate and driving speed, and orients the low beam lighting, making it “follow” the road.
Safety even on curves
It’s called Static Frontlight System (SFS) the electronic system that forestalls the risk of dangerous curves by turning on a fog light. In case of turns or curves at low speed or when you turn on a directional signal, the SFS system also turns on the fog light on the same side. In top of the range models, this function is integrated into the headlights and has a bulb for it especially.
The light that guides you
Goodbye coming back blind at night. Follow Me Home is optional, provided in just a few models, and it lets you keep your low beams on for a pre-determined time after you have turned off the engine. It is an invaluable aid especially in that split second when you could use having the garage door or gate lit up, to find the lock with your keys even in the darkest nights.
Mopar® original lighting components are the best way of guaranteeing a high quality product.
Tests in salty environments, vibrations, photometric, resistance to temperature changes and hold on atmospheric agents: our Mopar original lighting devices guarantee you the same features as those installed on your car because they have passed very strict technical tests. Also, the Headlamp body has shown to be resistant in case of low speed collisions, which damage only the fastening bracket and can be repaired inexpensively thanks to specific kits.
For a safe drive, it’s important to see clearly.
Our original wiper blades were specially designed for each model in the Stellantis Group. Conforming to the inclination of the windscreen and rear window, they clear away water, snow, pollen and dust, ensuring an optimal view at any driving speed and any weather condition.
Always keep an eye on your safety at the wheel by taking advantage of the seasonal check-ups by the Mopar® Service Network.
To always ensure visibility
They represent the most established window wiper technology. This structure features 4 to a maximum of 8 pressure points, depending on the length of the blade. An elastic casing distributes the force generated by the arches to the rubber blade, maintaining a uniform pressure on the glass.
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For those who only want the best in technology
Increasingly widespread in the latest car models, they feature a rubber blade with integrated spoiler that perfectly matches the curvature of the windscreen. The precision of this line, along with air pressure, ensures the ideal load distribution throughout the surface of the windscreen.
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For the safety of flawless vision
A perfectly clear windscreen is key to your driving safety. The recommended Petronas Tutela Professional fluids for windscreen washer reservoirs were designed in partnership with the Fiat Chrysler group to clean and degrease any trace of insects, grease residue and grime. With anionic surfactants, they respect all body materials they come into contact with, such as painted, chromed parts, rubber and plastic parts.
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More precise where you need it
The windscreen must always be perfectly clean, especially in the area in front of the driver. This performance can only be achieved if the window wiper arm, blade and windscreen are designed together. To ensure top visibility when driving, always choose our original blades: tailor-made for each model in the Fiat Chrysler group, they cater with precision to the windscreen design and the features of the window wiper arm.
Cleaning is hard!
Imagine having to clean the surface of 13 football fields during endless rain or in the snow. That’s hard, right? Well, that’s the work that your window wipers do in 6 months, during which, on average, they carry out 125 thousand wipes, before they start to wear. Their life is no better when they are at rest either, as they're relentlessly exposed to heat, cold, dust and UV rays. Add a couple of checks every year to your schedule and never wait to replace them when you have to.
Long live window wipers!
Window wiper blades that are well taken care of last longer, you just need a few tricks. Regularly clean the rubber blade, by wiping with a clean cloth moistened with a special detergent on both sides, lengthwise. Remember that ice damages rubber: remove it from the windscreen before operating the wipers. And always replace blades together: a difference in age makes them less effective over time.
Longer, safer
Over the past 30 years, windscreens evolved in shape and technology, becoming wider and more comfortable to ensure you have the best vision possible. Consequently, window wipers were redesigned, progressively increasing the size and complexity of their frame.
Spark plugs and glow plugs work so your ignition is always reliable and ready to respond.
Spark plugs work differently depending on the fuel: in petrol engines they begin the combustion stage, creating the spark that ignites the air-fuel mixture; in Diesel engines they work with self-ignition. The fuel is injected and ignites when the air-fuel mixture reaches self-ignition temperature.
For a reliable and efficient ignition
Designed and created to tolerate temperatures that range from ambient up to 2,000°C - 2,500°C and the chemical corrosion by fuel and unburned gases, our spark plugs are self-cleaning because they completely burn soot deposits.
Remember that every engine requires a specific spark plug, as combustion temperatures vary from model to model and, for each of them, there is a spark plug with a compatible heat rating.
For those who choose cars powered by gas
You are one of the many who chose gas power, it’s important for you to know that combustion with a gaseous mixture is considerably different from an air-fuel one.
The voltage and combustion temperature, in fact, are much higher and lead to increased erosion of the spark plugs.
This is why it’s important to always choose original spare parts: our Natural Power spark plugs are designed to ensure top efficiency during ignition and reliable start performance, even under extreme conditions.
So your Diesel has top ignition conditions
Your Diesel car works using the self-ignition mechanism. This means that the ignition is not triggered by a spark; instead, the diesel is burned by the air it comes into contact with heating up.
In this process, our glow plugs must set the proper thermal conditions to achieve the spontaneous combustion of the air-fuel mixture.
Check often and, if necessary, replace with original spare parts; this is important to always have exceptional ignition performance.
A spark doesn’t always start a fire
The combustion of the gas mixture is more chemically stable than the air-fuel one. Which is why you need ignition spark plugs with special features. In fact, without sparks, you need more energy and a higher firing voltage, and combustion takes place at higher temperatures. The Natural Power spark plugs were designed to withstand this stress, ignition after ignition, with special nickel coatings for the metal body and a platinum ground electrode.
A healthy appearance is a sign of inner wellness
If you look at the tip of the spark plug insulator you can find out how healthy your car is. A light hazelnut colour, with a few traces of deposit, tells you that the engine is in good condition. Ash deposits on the electrodes, instead, tell you that you used a poor quality fuel, or are a symptom of excessive oil consumption, or that the engine is in subpar conditions. Remember to have the status of your spark plugs checked often, and to replace them, especially when there are deposits that may cause pre-ignition to occur.
A spark plug does not live forever
Spark plugs carry out a challenging task and are subject to wear, even when they’re made with the best materials and technologies. Which is why we recommend replacing them regularly, as specified in your car’s User and Maintenance Handbook. Otherwise, you could come across issues with the combustion, pre-ignition, damaged pistons, all the way to melted electrodes, misfiring or a damaged catalytic converter. Checking often means taking care of the health and wellbeing of your engine.
A warm heart, even when it’s freezing outside
In addition to air compression, ignition starts in Diesel cars with the help of the glow plugs, located in the cylinder head. Capable of reaching over 1000°C, they heat the air in the combustion chamber, beginning the preheating process that precedes the actual start. Reliable and functioning glow plugs offer crucial support for every cold start, ensuring a rapid start and an environmentally friendly combustion, even at sub-zero temperatures.
The body doesn’t just define your car's design but it’s also, and most importantly, the combination of components that your safety depends on. Guaranteeing maximum protection for you, those in the car with you and anyone you encounter on the road.
The body elements have been designed, produced and tested to offer you the top performance over time and to prevent rust from forming. To do this, the metal sheets have been preventively galvanised on both sides and painted using a special procedure.
In the development stage, many experimental tests are performed, and the most demanding test conditions have been simulated.
The shield that protects your car’s heart
Mostly produced in steel, the bonnet covers the engine compartment and protects it from direct weather conditions. It was designed with pedestrian safety in mind when involved in low speed impacts.
Also, while still in the production stage, programmed collapse and retention points are provided in the bonnet so in the event of a front collision, it minimises the risk to those on board.
An irreplaceable ally in case of low collisions
Due to their strength and stability, bumpers shield the parts that would otherwise be damaged in the event of light collisions. There are two types of collisions: the pedestrian collision, where the impact has to be correctly distributed over the entire bumper surface to soften its impact. The insurance collision, is designed to limit damage to other car parts, like the sides or headlights.
This body component is usually “primed”, or treated with a special grey or black coat called “primer” that allows for the correct absorption of the coloured paint and for perfect colour uniformity in both the plastic and metal parts.
The perfect synthesis of design and performance
Together with the bonnet, the fenders define the front design part of your car.
But most important, they have fundamental role in terms of protection from small objects hitting the car when it is rolling along.
Their shape has been studied to achieve significant aerodynamic performance and high anti-dent and deformation. During testing, fenders are subjected to harsh trials relative to international regulations concerning hitting pedestrians, involving collapsing on impact, within the limits of predetermined speeds.
Real reference points for protecting your car’s body
The sacrificial crossmembers protect both the front and rear parts of your car, limiting the damage caused by collisions under 15 Km/h, which is statistically the typical speed for an urban rear-end collision. They act as “protection” with respect to the other body parts, which are much more costly to repair or replace.
They are part of those components that work together to increase a car’s passive safety, because their role is to absorb the kinetic energy of your car and of those on board during an impact, thus reducing the consequences of an accident.
The safety valve in case of a powerful impact
The Crash Box has the difficult task of absorbing energy in case of a collision and is connected to your car’s front and rear struts.
Energy absorption is very important for the car to work properly, because it prevents deformation of unfastened or sensitive components, like the engine cooling system.
Buffers play a significant role. They serve to diminish damage to the bumpers in impacts at very low speeds, when, for example you are parking and you bump into another car.
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Very complicated systems where safety and style cohabit
The side doors are made to guarantee maximum continuity with your car's design. Their role goes well beyond simple aesthetic value: they protect those on board from side or frontal collisions. Among your car’s most used components, the doors are special systems, made from different materials. A structural skeleton in steel or aluminium, connected to the car by hinges and covered with all accessories needed to guarantee waterproofing, and to operate electrical parts like window raisers, music diffusion and courtesy lights. In addition, they are inspired to give maximum visual and tactile ergonomic comfort and pleasant aesthetics.
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Your car has a superpower!
Sometimes the damage is invisible
In the event of a low speed accident, for example a light rear-end collision, you could think you haven’t damaged your car very much. However, in reality even if invisible from the outside, the important cross members may have worked and are no longer effective. Keeping them in perfect condition means having a safer car. In fact, they are among the components that play a key role in the car’s passive safety and are the first to be implemented when an impact occurs.
Elasticity means being able to last a long time
The original bumpers that we distribute are designed to maintain their aesthetic and operational characteristics for a long time. Over time they can limit deformations due to the top quality materials they have been manufactured from. The right thickness, the homogeneity and compactness in the materials guarantee that elasticity as an objective is constantly maintained. For example, they should not change due to powerful temperature changes but at the same time, they have to guarantee the expected deformability in case of impact.
Outer wellbeing corresponds to inner health
You need to keep an eye on the body components and make sure they get correct servicing over the course of time. There are small tricks to improve their performance. An example? Always keep the bonnet locking mechanism clean and efficient: a guarantee for a safe trip and unexpected visit to a dealer. Try not to slam the doors shut as this is added stress for the body and hinges. Go over the door perimeter sealing gaskets with a damp cloth every so often so you prevent the abrasive effect of dust. If you find yourself in a situation where you need to push your car by hand, avoid pushing on an open door.
Having your tyres in tiptop shape is indispensable for making sure you have full control when at the wheel.
Tyres are the only point of control between your car and the asphalt. Optimum grip and friction with the road very much influence the vehicle’s stability, its hold on curves, its reactivity in emergency manoeuvres, braking distance and precision in trajectories. Find all you need to know about your tyres here.
In our range, we offer you only the best brand tyres, to guarantee the maximum performance in terms of performance and safety when driving.
So you don’t go on holiday without your driving safety
Our summer tyres take on very high asphalt temperatures without undergoing changes, guaranteeing excellent performance on dry roads. Their special blend reduces rolling resistance and wear: for you that means greater driving comfort, more stable steering, fuel savings and less noise pollution. In case of heavy rain, snow or roadbeds under 7° C, these tyres’ performance is considerably less.
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To ensure maximum control at all times
When the temperature nosedives, our winter tyres get your safety in gear even when the weather conditions are extreme. Their tread encourages water expulsion, offering you good resistance to aquaplaning and excellent traction. In case of snow or ice, they reduce braking distances substantially.
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For your peace of mind twelve months a year
Our four season tyres offer you standard performance in both summer and winter: good performance on both dry and wet, adequate road grip on snow and ice. So you travel in accordance with the laws in all seasons. Just one bit of advice: check that the four season tyres are mounted with the load index and code equal to or higher than the ones in the handbook for summer tyres.
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Code secrets
If you look at the side of a tyre, you’ll notice a group of numbers and letters, for example 215 65 R 16 95H. This is its marking, which lets you verify if that tyre is in compliance with the measurements shown in the car registration: 215 indicates the width in mm, 65 the height/width ratio, R the carcass radial set-up, 16 the rim diameter in inches, 95 the load index, H the speed index. Another code shows the week and year it was produced.
Cool head and firm hands
If you’re going over a flooded road, your car could lose its grip, “floating” on the asphalt. This is known as “aquaplaning”: the tyres do not have a tread deep enough to get rid of all the water on the roadbed, so the car glides over a “liquid cushion”. The engine rpms go up, steering gets very light and braking does nothing. So what do you do? Keep a cool head: with the steering wheel firmly in your hands, slowly release the accelerator pedal and wait for the grip to return.
More safety, less consumption
Periodically checking your tyre pressure is good for your safety and your wallet. Deflated, worn tyres or those more than five years old make your car unstable on curves, on wet surfaces and when braking. In addition, they have greater resistance rolling and require more energy. According to the U.S. Environmental Protection Agency (EPA), proper tyre inflation saves you up to 5% in fuel.
Pay attention to the handbook
Tyre measurements matter, and how! Mounting tyres whose measurements are different from those in the handbook is illegal. Moreover, you can’t choose tyres with a speed index lower than the one shown in the book; but you can mount ones with higher index. See your Alfa Romeo Dealership: our specialists will tell you what the right tyre for your car is.
European tyre labelling
European tyre labelling offers important information on environmental and safety aspects for every kind of tyre. It classifies tyres according to the fuel saving, to the grip on wet surfaces and to the noisiness. This has applied to all new tyres on the European market since 2012. The laws in effect stipulate that they be applied directly onto the tyre.
Tyre integrity
When you notice cuts on the sides of a tyre, replace it immediately: your driving safety has been seriously compromised, especially of the cut is deep enough to affect the carcass.
Resistance to rolling
Resistance to rolling assesses the capability of a tyre to save car fuel. An efficient tyre requires less energy to roll and thus less fuel. Regulation EU 1222/2009 defines 7 classes, from A (highest savings, lowest resistance) to G (lowest savings, highest resistance). If you select a class A tyre instead of a class G, you save 6 litres of fuel every 1,000 km, reducing your consumption up to 7.5%.
Grip on wet surfaces
Grip on wet surfaces is the parameter that helps you choose the safest tyres, because it assesses a car’s ability to stop quickly on a slippery surface. Classification is between A (maximum grip, greater safety) and F (minimum grip, less safety). Classifications D and G are not used for cars. Travelling at a speed of 80 km/h, class A tyres ensure a braking distance18 meters less than those in class G.
External noise from rolling
When you are at the wheel, your car’s noise is partly caused by the tyres. Selecting a tyre with a good noise classification reduces your driving impact on the environment. The European noise rating measures the outside tyre noisiness output in decibels (dB). To simplify the picture, speaker that emits black waves is used: one wave defines a quiet tyre, two, moderate and three a noisy tyre.
Climate control regulates the compartment environmental conditions in your car depending on the outside temperature and the humidity of the air being drawn into the car
The Climate control ensures fast demisting, increasing driving visibility and safety. The pollen filters fitted to the car improves it improves the air quality, by retaining pollutant particles entering the car .
It compresses cooling gas, increasing temperature and pressure.
Precision is its main feature and its ensures your car’s safety, comfort and energy savings.
It contains moving parts lubricated with a special oil, with the characteristics to a refrigeration circuit. If the oil looks cloudy, wash out the circuit thoroughly as soon as possible
The condenser is a heat exchanger which cools and liquefies the coolant gas coming from the compressor.
The condenser is located at the front of the vehicle, in front of or next to the radiator.
Under normal usage conditions, the condenser does not need to be replaced throughout the vehicle's lifetime. Given its position, however, it can be easily damaged in the case of a front impact.
The use of sub cooling modules are now used more often , which as well as offering a condensing function, also act as a drier
There are two kinds of filters, depending on whether the system is the dry or wet kind: respectively, the drier filter and the accumulator. The first serves to filter solid particles, preventing the expansion valve from clogging, and dries the cooling gas. The second has to make sure that only coolant in gaseous form reaches the compressor. When you change the compressor always remember to replace the drier filter too.
IT GIVES YOU
If you let a gas closed under pressure leak out, it undergoes a sharp drop in pressure and when it expands, it causes cooling. An example? Think of a normal spray can: if you let out all its contents, in a few seconds it gets colder and colder until it freezes. In an air conditioning system, this is pretty much what the expansion valve does: it regulates the coolant flow and temperature.
Identical to the condenser in design, the evaporator has the opposite function. Inside it, the coolant goes from liquid to gas, absorbing the heat from the environment. The air that goes through its flaps is cooled, moves through the passenger compartment filter, and gets to you via the air ducts.
IT GIVES YOU
The choice is yours!
The difference between air conditioner and climate control is that the first can only cool, while the second both heats and cools.
Air conditioning is a device which is only capable of cooling, while climate control can both cool and heat the air.
There are different types available, depending on the operating mode:
Climate the way you want it
The thermal comfort that people feel is not just a question of thermometer readings but varies according to different agents and situations. An example? The heat you feel in the sun at zero degrees in the mountains or the coolness of fanned air in a very hot room. In the most sophisticated climate control systems, complicated algorithms nowadays let you anticipate and compensate climate variations inside and outside the passenger compartment.
Stop them!
One of the most common causes of functional anomalies in climate control systems is inefficient cooling circuit flow, which very slightly reduces the quantity of coolant gas, leading to a gradual reduction in performance through to a total breakdown.
This is why you need to check for all leaks possible in such cases.
How? With the various leak detectors available: contrast solutions, electronic detectors, foams that react with cooling gas.
A little movement a day keeps the mechanic away
To keep your climate control efficient at all times, you need to work it out often.
Use it in winter to demist your windows, or at the end of a long trip, and especially in wet, rainy weather, aerate the air ducts for several minutes before stopping. This way you limit formation of moulds and bacteria caused by the humidity, which is responsible for foul odours and allergic reactions. Lastly, it is a good rule to refill the cooling gas every two years.
If your car windows often mist up with climate control on, this is due to the compartment filter being too full or clogged by prolonged use. Contact a local Approved Alfa Romeo Dealer to replace.
A vital organ for your car’s engine, the timing system synchronises the opening and closing of the intake and exhaust valves.
The timing is one of a set of components that regulate the passage of air-fuel and combustible gas mixture.
There are two types:
For an engine always in synch with your performance
Made in ever more resistant materials, like nylon, neoprene and fibreglass, this type of belt is toothed on the inner part. Each tooth is shaped to perfectly match the camshaft pulley and the crankshaft.
Toothed belts have several advantages: they do not require lubrication and are notably quiet as there is no contact between metal parts.
Remember that they must never be folded, twisted or forced because they contain fibreglass that could be damaged if subject to stress. Having it checked regularly is fundamental to preventing its accidental breakage, causing damage to the engine.
For a precise, efficient engine, always at top performance
The roller chain has the same functional features as the toothed belt except for the means with which the timing shaft pulley motor was made.
It consists of numerous pairs of blades connecting inside and out, whose structure is designed to support great transmission efforts.
This means regular lubrication, if you keep up with your servicing, it will perform wonderfully and last longer over time.
For a timing system tailored to efficiency
The belt performs a fundamental role in the timing because it creates the ideal conditions so the alternator and climate control compressor work better. Sometimes it also controls the coolant pump when this last is not directly connected to the timing belt. It is a very important element for the entire system to work, and its effectiveness needs to be checked periodically and replaced in case it is worn.
THEY TREAT YOU TO
Success is achieved through teamwork
When you have your timing system serviced, remember that it is a system where all the components have a fundamental role they support daily stress in unison. This is why we have designed the Timing Kit , a complete offer that provides complete replacement of the belt, coolant pump and all components involved in the intervention.
To guarantee optimal maintenance at low costs.
The Alfa Romeo Dealership personnel will know what solution to recommend that will best suit your needs.
A heart that never beats by itself
If the service belt is damaged, all organs stop working and its breakage entails the risk of fragments getting into the pulleys, causing serious issues for the whole system. You must have it checked regularly and replaced according to the instructions in the User and Maintenance Handbook.
Belt or chain? That is the question.
An ounce of prevention is worth a pound of cure
The timing belt is subject to continuous stresses and mechanical strains, and to high temperatures under the bonnet. If it breaks, this may cause serious, and sometimes irreparable, damage.
This is why we strongly advise you to scrupulously stick to the mileage and temporal expiry dates that can be found in the User and Maintenance Handbook, and always seeking qualified professionals for help.
The clutch is a transmission organ positioned between the engine and the gearbox that lets you engage gears and stay put when stationary.
Once activated, it momentarily interrupts transfer of motion from the drive shaft to the drive wheels thus making it possible to change gears. The clutch system consists of three components: the thrust bearing, the disc and the pressure plate that work together to get one end result: your car’s acceleration or deceleration according to the gear engaged.
Changing gears changes with the times
Previously, cars were not equipped with synchronisers. That’s why a double clutch from the French débrayer, to disengage, was necessary when you wanted to change gears. Commonly called “double clutching”, this driving technique, when perfectly executed, let especially refined drivers to shift gears without hitting the clutch pedal. These days cars are synchronised so “double clutching” has finally disappeared.
The right time to have an extra gear
Nearly all cars today are equipped with the Hill Holder, this is a device fitted to help maneuvering on an incline safer. How? A vehicle with its engine running stops on hills, without needing to hold the brake pedal down or engage the handbrake. While you slow down, just press on the brake and clutch at the same time. When the car is stopped, the Hill Holder system allows you the time to take your foot off the brake, engage gear and start back off, accelerating and gradually releasing the clutch.
Double clutch double comfort
The TCT, Twin Clutch Transmission, gear is an innovative automatic transmission with dry double clutch that lets you select and engage the next gear while the previous one is still engaged. The results? Driving comfort and a clearly better sporty feeling than those offering conventional automatic gears. The advantages? Greater gear change speed, the possibility of selecting between manual or automatic and practically zero loss of power. Moreover, thanks to the Start&Stop system, fuel consumption is reduced by 10% with respect to traditional hydraulic automatic gear.
Per una prevenzione efficace bastano piccolo gesti
Replacing your clutch is a highly complicated operation. By following a few tips, you can prevent or at least delay its replacement. For example, if leaving the car running for a long time, don’t leave the gear engaged. Also, when accelerating, stopped in traffic or at a traffic light, do not engage the clutch. Please note if you do need to replace your clutch, it's better to change all four of the functioning components in the kit for your car to perform to the manufacturer’s standards.
If you feel the clutch is disengaged or the gearbox itself resists your action, we advise you to check the entire system as soon as possible at an Authorised Dealer.
If you feel the clutch is harder than usual or it takes longer than normal to press it all the way down, your vehicle needs checking at a local Authorised dealer immediately.
When setting off or when in maximum torque, the engine’s rpms increase but the speed doesn’t increase in proportion. If this occurs, please visit your local Authorised Dealer.
When the clutch “pulls”, the car starts to judder. Remember this component can start to show signs of wear after just 37,000 m because it depends a great deal on the way you drive.
One common consequence of the clutch system wearing is a loud noise that manifests while driving, in both minimum and maximum torque. This noise can become persistent over time
Clutch pedal vibrations are due to flywheel wear, even when it doesn’t show signs of it. Always replace with a clutch kit, ensuring you don’t compromise the lifespan of a new clutch.
Your car’s thermal system has the job of regulating the engine temperature.
A working engine can reach temperatures between 1700°C and 2500°C. One part of this heat is transferred to the cylinder walls, the pistons, the engine head and the valves, which could damage them. Thermal energy is dissipated thanks to the coolant in opportune spaces in the engine. This liquid reduces the engine heat and puts it out in the air thanks to the radiator.
The radiator, thanks to its cooling ability, guarantees your engine a long life and better energy efficiency. It is located in the front part of your car, corresponding to the air vents, to take advantage of the dynamic effect given by the speed of moving forward. They consist of two reservoirs connected by a series of pipes, in which coolant runs.
IT GIVES YOU
The fan increases the air flow going through the radiator at low speeds or when parked. It is activated only when the engine cooling circuit temperature reaches standard values. With an accurate definition of fluid dynamics, our original fans guarantee a strong noise reduction and a noticeable increase in efficiency.
IT GIVES YOU
The heating radiator or heater is part of the climate control system, but it is powered by the cooling system. It uses the heat contained in the coolant at high temperatures and provides heat to your car’s passenger compartment.
The heater is in both air conditioned cars and heated ones.
It guarantees liquid circulation, providing the pressure and flow to the coolant that are needed for all operating conditions. To activate it correctly, the thermostat intervenes, opening the flow towards the radiator only at a precise temperature. Our original water pumps are made with performing materials to offer greater duration over time and resistance to ever higher temperatures.
IT GIVES YOU
A coolant has to have many requisites: over time maintaining the protective characteristics of the inhibitor agents, the maximum protection against cavitation and electro-erosion phenomena, the formation of calcium and boiling in hot periods, in motorway lines, in city driving.
To maintain the cooling system correctly for your car, use Paraflu radiator protectors distributed by Petronas Lubricants and our original parts.
It’s important it’s called Paraflu
Choosing an unsuitable liquid for your car can have negative consequences for your car’s cooling circuit to operate properly, impacting the engine performance. In the maintenance handbook you’ll find the coolant type suitable for your model. However, we advise the effectiveness and quality of the Paraflu range. Remember to mix the product with 50% water: this way you get a freeze point at -50°C.
One for all and all for one
The cooling pump works in synchrony with the timing components because it is driven by the toothed belt. The moving parts undergo the same effort and wear over time. This is why during maintenance, we advise you to replace the timing belt and all related components at the same time, such as turnbuckle bearings, retraction rollers and water pump.
A hot environment is not good for the engine’s health
When you see a red warning light on the dashboard signaling high temperature, call the Road Assistance: the situation could become dangerous. It is important to periodically check the cooling system at a Alfa Romeo Dealer Network, verifying the operation of the radiator and the other components. Topping up the liquid level is included in every coupon. If needed, you can top up the coolant by following the instructions in the handbook.
Trusting is good, not trusting is better
There are various liquid or powder form systems on the market that promise to block small leaks. These products have no proven technical validity and they can instead cause serious problems to the engine and the water pump. If you should be aware of a loss of radiator coolant, see a Alfa Romeo Dealership and replace it with an original one.
Maybe you don’t know that an original mirror is subjected to more than 100 different types of operating, environmental and durability tests
Today, innovation and research have breathed life into mirrors that offer you ever more sophisticated accessory solutions with truly surprising functions. Temperature sensors, glass heaters, electric lowering, directional signal integration, position memory: these are just a few of the distinctive elements they feature.
When talking about design, the devil is in the details
When talking about design, the devil is in the details
From simple, functional items, rearview mirror caps have become an essential part of a car design. Nowadays you can choose covers in different chromes, materials and finishes to personalise your car’s line and style the way you like it. To discover our range and choose the cap for you click here
The warm reflection of safety
For some time now, rearview mirrors have had a heating structure that eliminates all risk of misting or the persistence of ice on the mirror surface and restores full visibility in a few minutes. You can activate this function directly by using the thermal rear window button.
All the parts you want to put it all together
The original rearview mirrors distributed by Mopar® are available as both complete and as individual spare parts. You can ask separately for the reflector, the cap or the badges, according to your needs, and the repairs that you have to have done, at the Authorised Alfa Romeo Dealership.
Even rearview mirrors have to be approved
Original rearview mirrors, like all the other products, are approved by the Ministry of Transport, which certifies the safety requirements, the image quality and its behavior in case of a collision. If you have to replace them, contact the Alfa Romeo Dealership and always choose MOPAR® Original Parts that guarantee the same effectiveness as those that were on the car when it left the factory .
Brakes, shock absorbers and tyres together form the so-called safety triangle. Their effectiveness guarantees your car an optimal braking response in every emergency.
To travel safely, you must check your car’s braking system components regularly for signs of wear.
The main braking system’s components are: the brake pedal, the pump, the pipes and brake fluid, the pads, disks or brake shoes and drums for drum brakes. These have been designed to guarantee a maximum level of safety for you and those on board with you, but also for other cars and pedestrians you share the road with.
DISCOVER MORE
When you brake, the first thing to be involved is the pedal. The whole process starts with the pressure you apply with your foot. Depending on your actions, you can lower the moving speed, keep it steady when you are descending, or stop completely.
Your brake pedal works by closing the callipers to press the disc pads and widening the shoes to push them against the drums. This system is fitted on all four wheels. In order to offer comfort and safety, our pedals are made with maximum respect for ergonomic standards.
IT GIVES YOU
In all cars equipped with a hydraulic braking system, the brake pump works to ensure you the right braking at the right time. Technically called the master cylinder, this component can convert applied physical pressure on the brake pedal into hydraulic pressure.
When you press on the pedal, the power brake increases the energy used so much that the force produced is approximately 100 times greater than the one you made.
Disc brakes are made of two basic components: pads and discs. An essential duo, tested on every vehicle, for optimum response in regular and emergency braking.
The first, positioned within a caliper system, consist of the disc while you brake, creating the friction you need to slow down or stop the car.
The second, 100% checked and balanced with the utmost precision, improve braking distances and guarantee safety and reliability over time.
All our spare parts are marked with codes to ensure you of their full traceability.
THEY GIVE YOU
The heart of the drum brake consists of a rotating cylinder, the drum, and of one or more strips made from friction material called shoes.
The brake holder plate has one or two hydraulic cylinders equipped with pistons. When braking, the brake pump pushes the hydraulic fluid towards the cylinders, moving the pistons that push the shoes against the drum surface, thus causing deceleration and wheel stoppage.
THEY GIVE YOU
The flexible hoses that connect the brake pump with the calipers or drums send the hydraulic pressure to pads or shoes, letting you slow down or stop your car. Subject to strong dynamic requests, they ensure that your braking system works properly even in extreme conditions because they can resist bending and lengthening, oil, fuel, other environmental influences and strong thermal changes.
A loss of effectiveness and brake fluid can happen when these hoses are worn, and it is because of the stress they are subject to, we would like to remind you to have them inspected regularly, at least every 2 years. A brake hose that is too old can require a dangerously higher braking distance to that needed to avoid collisions.
THEY GIVE YOU
In order to protect your braking system’s components, brake fluid plays a fundamental role because the brake’s operation itself depends on this element.
So checking its status regularly is vitally important.
The brake fluid in fact has to resist boiling so steam bubbles don’t form in the system. It has to have an exact viscosity index so the system functions even at low temperatures, it has to be capable of absorbing humidity that enters into the braking system and it has to lubricate to keep rust from forming in the system.
You are advised to replace it according to the service schedule indicated every 2 years with a recommended, reliable product for our car models, like Petronas Tutela Brake Fluid TOP4, designed to ensure the most extreme safety standards.
The result of braking depends on lots of factors. Braking distance is how far you go from when you realise the danger to when you stop, and the result is the sum of the reaction distance and the braking distance. First react to the danger and brake immediately after.
The faster you are going, the greater the distance you’ll cover during the normal reaction time.
Another influential element is the condition of the road cover: on a wet surface for example the braking distance is lengthened by 25-30%.
Lastly, keep in mind your braking system’s effectiveness: if it is not in perfect condition, your risk is greater in any situation.
To stop your car, first of all you need to react, then brake.
Even to your braking system’s discs. For every car model and relative disc, the manufacturer defines a minimum thickness below which you always need to replace it. This minimum thickness called MinTh, Minimum Thickness, and printed on the disc edge, is a warning signal. If you have reached the minimum level marked, the brake disc is no longer capable of braking in the same stopping distances that you would have if they were efficient.
There are things you always need to remember. One of these is to always buckle your seat belt because this increases your survival rate by 10 times in the event of an accident.
Perhaps you don’t know that to stop your body at a speed of 30 km/h, you need about the same force as what it would take to lift your body weight, multiplied by 20. Not even a trained athlete would be able to hold such an amount of energy. But the seat belt can!
In order to always drive safely, we advise you to regularly check if your pads and discs are worn, for example, taking advantage of seasonal health checks. You also have to periodically check the pad conditions as if they are used up, they can scratch your discs beyond repair. Always replace the rear pads together with the front for optimum braking.
Also remember, each year you need to inspect the disc brake skids.
You can see an Authorised Dealer and ask for our original spare parts, which maintain the same effectiveness as the components that were on the car when you purchased it.lgerti alla Rete Autorizzata e richiedere i nostri ricambi originali, che mantengono la stessa efficienza dei componenti della tua auto al momento dell’acquisto.
When you press the brake pedal you might feel a strong vibration, especially when braking for a long period. This is a sign that a few of the system’s components are worn.
Why choose Alfa Romeo genuine parts, by Mopar?
The Alfa Romeo genuine parts, by Mopar are designed by the same people who designed our vehicles. No one understands the entirety of Alfa Romeo vehicle’s functionality and design like we do. Our full range of parts adhere to strict standards of testing and are made with high-quality materials providing appearance, durability, maximum safety, comfort and value for your vehicle for years to come.
Cutting edge innovation, know-how and availability
Alfa Romeo genuine parts, by Mopar are developed alongside Alfa Romeo vehicles, they are therefore fully integrated and as technologically advanced as each new vehicle model that is built and are also available at the time of new vehicle launch, ensuring parts availability.
Perfect fit
Alfa Romeo genuine parts, by Mopar, are perfectly integrated with each vehicle’s specifications and design. This means that you can rely on easy replacement with parts that precisely fit every time.
Plus, Alfa Romeo genuine parts, called MOPAR come with a 2-year parts & labour warranty.
Sustainability, Affordability and Quality without any compromise.
Throughout the full vehicle life cycle (from the design/production to the end of life), we have developed a comprehensive 360-degree business aligned with the circular economy principles and based on the 4R Strategy: REMAN, REPAIR, REUSE, RECYCLE.
With 2 main objectives:
In this way we limit the environmental impact by:
Alfa Romeo offers a range of SUSTAINera Parts & Accessories to maintain your vehicle and act on carbon footprint by reducing raw material waste.
SUSTAINera delivers the quality and performance Alfa Romeo owners expect, but at a competitive price compared to new genuine parts, and with a lower impact on the planet’s resources.
Multi-brand Parts
The combination of quality, price and performance
Because your vehicle is getting older, you're always looking to find the best balance between price and performance when it comes to maintenance. Our Alfa Romeo experts recommend the Eurorepar range of multi-brand parts. Less expensive than our original parts, Eurorepar parts allow you to keep your costs down without having to compromise on quality.
By choosing Eurorepar parts, you'll benefit from:
-A quality service
-Eurorepar Parts come with a 2-year parts & labour warranty.
As of 30/06/23, we have changed our customer data management.
Are you aware that since January 2021, PSA Automobiles SA and Fiat Chrysler Automobiles N.V, merged together to become known as Stellantis Group? Stellantis Group now incorporates the following brands: Abarth, Alfa Romeo, Citroën, DS Automobiles, Fiat, Fiat Professional, Jeep, Lancia, Opel, Peugeot, Vauxhall, Spoticar, Mopar, Stellantis & You.
Hereby we inform You that that, following an internal reorganisation aimed at centralising the processing of personal data of our brand customers and prospective customers, as of 30/06/2023, all Customer Relationship Management (CRM) activities carried out on behalf of the brands referred to above, will all be managed by the company Stellantis Europe S.p.A., with registered office in C.so G. Agnelli 200, 10135 - Turin, Italy (Stellantis Europe). From that date Stellantis Europe, will be the Data Controller of personal data we process about you for CRM purposes according to the Privacy Policy published to our brand websites and Apps
Stellantis Europe’s General Privacy Policy (in effect since 30/06/2023)
If you are reading this document (“Privacy Policy”), it is because you are visiting Our Website and/or Application, or because you attended one of Our Events.
This Privacy Policy is drafted pursuant Article 13 of the EU Regulation 679/2016 (hereinafter “GDPR”) and provide you some examples of how we process Personal Data, and Definitions referring to more detailed explanations (at the end this Privacy Policy) for the capitalized terms herein. For any clarifications regarding this Privacy Policy or how your data are processed, please send your request to: dataprotectionofficer@stellantis.com
1. Who we are
Stellantis Europe S.p.A. with registered offices in Corso Agnelli 200, 10135 Turin, Italy (hereinafter, “Stellantis Europe”; “we” or “us”) is the Data Controller of your Personal Data.
2. What data we collect and process
We collect data from Our Website (included from your personal area on Our Website) and Application, and during Our Events. Data collected and the relative purposes of processing depend on how you use our Services and how you manage the settings of your Browser, Device and the Application you are using.
You may find further details on the reason why we process your Personal Data
in “Why we collect and process your Data” section below.
a) Data provided by you
When you use our Services, you may provide us with Personal Data such as your name, phone/mobile number(s), e-mail address, place of residence, or data of third parties as well as your preferences (e.g., about certain vehicle models or services available at your local retailer). It is the case, for example, when you request a test drive, when you look for your nearest retailer, when you participate in one of Our Events or when you ask us questions, make requests or interact with our support services (e.g., when you contact us for asking for information, to file a complaint or to give us some feedbacks or new ideas). In these cases, you can call us at our customer service number or you can fill in an online form or you can reach us via chat, where available).
You can also choose to provide us with Information about your location if, for example, you want to search for Our Network in the area of your interest (e.g. Turin) using Our Website and Application.
If you provide us with the data of third parties, you will be held responsible for having shared such information. You must be legally authorized to share it (i.e., authorized by the third party to share their information, or for any other legitimate reason). You must fully indemnify us against any complaints, claims or demands for compensation of damages which may arise from the processing of third-party Personal Data in violation of applicable data protection law
b) Data collected by the Browser, Device and the Application
When you use Our Website and Application, we collect information on the Browser, the Device and the Application you are using. This information includes your IP Address, the date, time and the requested URL, the Unique Identifiers and other information such as the type of your Browser or Device. Information related to your Browser or Device may include your operating system, language, network settings, telephone operator or internet provider, installed third-party applications and plug-in lists.
Some of this information is collected using Cookies and Other Tracking Technologies that are on your Browser or Device. This helps us for instance to avoid malfunctioning during the provision of the Services and allows us to provide you with Content that may be useful to you.
More information on cookies can be found in our Cookie Policy.
c) Data inferred by your activity
We collect information based on your interactions with our Services in order to improve them (e.g., if we see that you are interested in a particular vehicle model, in Our Events, or in periodic vehicle check-ups in a given geographical area, we will focus on providing you with such content) and to understand the Content that may be useful to you.
In other cases, if you contact us by email, mail, telephone or otherwise regarding the Vehicles or request other information, we collect and maintain a record of your contact details, communications and our responses. If you contact us by telephone, more information will be provided during the call.
d) Information about your location
We collect information about your location in order to allow you to view Our Network near you, as part of our Services, and to provide you with Content that may be useful to you. Your location can be determined through:
- manually entering an address, city or zip code;
- the Sensors of your Device;
- your IP Address collected through the permission of you Browser or Device.
Your location is determined more or less accurately and consistently depending on whether it is collected by the Browser or Device and on the privacy settings you have set on them. We make every possible effort to ensure that Information on your location is not used to infer your Sensitive Data.
You can limit our collection of your position by changing your Browser or Device settings, as set out in the “How to control your Data and manage your choices” section below.
3. Source of Personal Data
a) Data collected by Our Partners' Websites and Apps
We also collect information about you from our Partners' Websites and Apps. Our Partners may communicate your Personal Data to us only after they have contractually assured us that they have obtained your consent or that they have another legal basis that legitimizes their communication/sharing of such data with us (for example, if you ask one of our Partners to book a test drive, when you purchase and when you request to receive commercial communications). This practice will be referred to below as "Indirect Collection". On this point, we would like to point out that we make every possible effort to verify the conformity of the data we receive before they are used. We also ask them not to provide us with your Sensitive Data.
b) Data collected from public or publicly accessible sources
We may collect or enrich your Personal Data with information obtained from public sources accessible within the limits of the law applicable to us. These sources may include public registers, online newspapers, lists or public directories. Please note that a preliminary check is always carried out on the possibility to use this information, according to the best practices established by the respective leading authority competent to which we are subject (currently the Italian Supervisory Authority - Autorità Garante per la protezione dei dati personali).
4. Why we collect and process your Data and legal basis
Your Data serves the following purposes:
a) Ease the collection and correction of your Data
To the extent permissible under applicable data protection law, we use your Data, especially the Data provided by you to Our Network, to update the information that we have about you as an owner of one of our Vehicles or as a person interested in Stellantis brands. This purposes also includes the sharing back to Our Network and Car Manufacturers to make sure your Personal Data are correct and up to date. This processing is based on Stellantis Europe, Our Network and Car Manufacturers’ legitimate interest in keeping up to data the quality of Personal Data about owners and leads.
b) Providing our Services and related support
We use your Data to offer you our Services, including the booking of test drives on Our Website and Application; to organize Our Events in which you take part; to respond to your requests/suggestions/reports.
This processing is based on the execution of a contractual obligation or pre-contractual measures taken at your request.
c) Sending you promotional communications
We may use your contact details (e-mail, phone, SMS, postal address and/or any other available means) to send promotional communications or for market research and consumer surveys that include marketing contents. These communications relate to all Stellantis Europe’s current and future brands (e.g., Fiat, Fiat Professional, Alfa Romeo, Lancia, Abarth, Peugeot, Citroên, DS automobiles, Opel, Jeep, Mopar, Vauxhall) and brands bearing to Stellantis Group, such as for example Stellantis Financial Services S.A., Stellantis Financial Services UK Ltd, Stellantis Insurance Limited, Stellantis Life Insurance Limited, Stellantis Insurance Europe Limited and Stellantis Life Insurance Europe Limited.
In some cases, communications may include product or service promotions from selected Partners. When we send out this type of communications, we can act as Joint Data Controller with the relevant Partners. Specific information and agreements will be in place with such Partners before sending of any communication to you.
On this point, we specify that no communication will be sent to you without your prior consent, which you can provide through specific tick-boxes for this purpose.
d) Detecting anomalies and improving our Services
We use Data you provide, Data collected by the Browser, the Device and the Application, Data inferred by your activities and Aggregated Information in order to avoid anomalies in our Services. For example, we may detect anomalies when you open a section of Our Website and Application, access a link, or when a bug is present in our system.
The processing is based on our need to guarantee the best Services and on our legitimate interest in avoiding any service disruptions.
e) Excluding you from irrelevant promotional communications
We process your Data to exclude you from promotional communications, in case such communications are not consistent with your profile (e.g., if you are based in Italy, we will not share promotions pertaining to France etc.).
This processing is based on our legitimate interest in fastening and reducing or effectively use our marketing budget and on your legitimate interest in not receiving irrelevant communications.
f) Analysing your preferences and behaviours in order to customize our Services and communications, including any Content that may be useful to you
We use your Data, in particular Data inferred by your activities, Vehicle Data, Information about your location (if shared with us) and Data collected by the Browser, Device and the Application, to improve our Services (e.g., Our Website and Application, Our Events, promotional communications) and to show you Content that may be useful to you, also on social media platforms or through Programmatic Advertising platforms, only to the extent that you have authorized us to upload them to these platforms.
Customized Services and/or communications and/or Content that may be useful to you are based on your behaviour, interests, needs, preferences as well as your profile; such purposes may also be achieved on the basis of Personal Data collected through the use of cookies or other tracking technologies to analyse and predict customer’s preferences providing customer with tailored offers.
Content that may be useful to you:
- is not created using Sensitive Data such as those that may be derived from Information about your location;
- may also be visible on websites and mobile applications other than ours once uploaded to Programmatic Advertising platforms only to the extent that you have authorized us to upload them to these platforms.
This processing is based on your prior consent.
When we target you on social media platforms or through Programmatic Advertising platforms, we can act as Joint Data Controller with the relevant platform provider. Specific information and agreements will be in place with the platform provider before sending of any communication to you.
If you do not want personalized Services or Content that may be useful to you, you can change you preferences, as explained in the “How to control your Data and manage you choices” section below.
g) Analysing and improving our Services and creating new services and features
We use your Data and Aggregated Information to measure the performance of our Services or to create new ones. This can be done, for example, through the analysis of your interactions with Our Network, Our Events, our newsletter and/or promotional communications (if requested).
As far as possible, we use anonymous or pseudonymous data for these purposes. Only in exceptional cases a personal reference may be possible. In such cases, the following applies: Except for your consent to the customization of our Services, measuring the effectiveness of our Services and the creation of new Services is based on our legitimate interest in creating and maintaining Services that are truly useful to our users.
h) Sharing Data with Partners for their own marketing purposes
We share your contact details to third selected Partners for their own autonomous marketing purposes. Partners will contact you only by automated means (e.g., e-mail, SMS, recorder phone call) and will be obliged to provide their information notice.
This processing in based on your prior consent. You may see the full list or categories of Partners with whom we shared you Data directly at: https://privacyportal.stellantis.com.
i) Complying with legal and tax obligations
We may use your Data to comply with legal obligations and orders that we are subject to, which are the legal basis for such processing of your Data.
Some legislations may require us to share your Data with public authorities (e.g., recall notices). If this sharing is not required by law in your country, we may consider to send your Data regardless as parent company of us as explained in more detail in the "Protecting our interests and your interests" section below.
j) Sending corporate and institutional communications
To the extent permissible under applicable data protection law, we share your contact details to send corporate surveys and institutional communications regarding the Stellantis Group as whole. These are non-promotional communications sent by us on behalf or in substitution of Car Manufacturers, based on our legitimate interest to provide consistent information to you.
k) Protecting our interests and your interests
To the extent permissible under applicable data protection law, we may need to use your Data to detect, react to, and prevent fraudulent and illegal behaviour or activities which could compromise the security of our Services and Our Website and Application. This could be the case when you use our Application in ways other than what is permitted, in order to verify so-called Indirect Collection, or in the case of inappropriate behaviour at Our Events. This purposes also includes audits and assessments of our business operations, security controls, financial controls, records and information management program, and otherwise relating to the administration of our general business, accounting, record keeping and legal functions.
These purposes rest on our legitimate interest in safeguarding our interests and protecting our users, including you.
5. How we use your Data (method of processing)
Data collected for the purposes indicated above are processed both manually and via automated processing, namely, through programs or algorithms that analyse Data inferred by your activities, Information about your location, and Data collected by the Browser, Device and the Application.Your Data may also be subject to Combination and/or Crossing, to the extent permissible under applicable data protection law. This allows us to understand, for example, if a single user is utilizing our Services with the same IP Address or Unique Identifiers from the Browser and the Device; or if promotional communications or Content that may be useful to you strictly related to Information about your location or Data provided through your activities or Data collected by your Browser, Device, and the Application. The Combination and/or Crossing of your information for the purposes we process it for (e.g., customizing the Services) can be enabled or disabled as explained in the “How to control your Data and manage your choices” section below.
6. How we may disclose your Data
We may disclose your Data to the following recipients and/or categories of recipients (“Recipients”):
- Persons authorized by us to perform any of the data-related activities described in this document: our employees and collaborators who have undertaken an obligation of confidentiality and abide by specific rules concerning the processing of your Data;
- Our Data Processors: external subjects to whom we delegate some processing activities. For example, security systems providers, accounting and other consultants, data hosting providers, bank, insurance, etc. We have signed agreements with each of our Data Processors to ensure that your Data is processed with appropriate safeguards and only under our instructions;
- System administrators: our employees or those of Data Processors to whom we have delegated the management of our IT systems and are therefore able to access, modify, suspend or limit the processing of your Data. These subjects have been selected, adequately trained and their activities tracked by systems they cannot modify, as provided for by the provisions of our competent Supervisory Authority;
- Our Network and Car Manufacturers: Our Network in case you requested a service carried out by them (e.g. a request for a test drive close to you) or if your required their assistance or the one provided by the Car Manufacturer;
- Our selected Partners: when you consented to the communication to them of your Personal Data for their own marketing and/or profiling purposes and who act as autonomous Data Controllers.
- Law enforcement or any other authority whose provisions are binding for us: this is the case when we have to comply with a judicial order or law or defend ourselves in legal proceedings.
7. Where your Data is located
We are global company and our services are available in multiple jurisdictions worldwide. This means that your Data may be stored, accessed, used, processed, and disclosed outside your jurisdiction, including within the European Union, the United States of America, or any other country where our Data Processors and sub-processors are located, or where their servers or cloud computing infrastructures may be hosted. We take steps to ensure that the processing of your Data by our Recipients is compliant with the applicable data protection laws, including EU law to which we are subject. Where required by EU data protection law, transfers of your Data to Recipients outside of the EU will be subject to adequate safeguards (such as the relevant EU standard contractual clauses for data transfers between EU and non-EU countries), and/or other legal basis according to the EU legislation. For more information about the safeguards implemented by us to protect Data transferred to third countries outside the EU, please write to us at: dataprotectionofficer@stellantis.com
8. How long we retain your Data
Data processed for the purposes indicated above will be retained for the period deemed strictly necessary to fulfil such purposes. However, the Data might be stored for a longer period in case of potential and/or actual claims and resulting liabilities and/or in case of other mandatory legal retention requirement and/or storage obligations.
• Customer Data processed for Marketing and Profiling purposes, will be retained by the controllers from the moment the customer gives consent until the moment the customer withdraws the consent. Once consent is withdrawn, Data will no longer be processed for Marketing and Profiling purposes, although it might still be kept by the controllers to manage potential claims and/or lawsuits. Data retention in case of Marketing and Profiling is compliant with the local law and with the decisions of the Data Protection Authority.
• Customer Data processing to comply with legal obligations will be retained for the period foreseen by the laws and regulations.
• Customer Data processing to improve the product and the services could be retained for the period deemed strictly necessary to fulfil such purposes and not beyond three years.
Once the relevant retention period/criterion has expired, your Data is erased pursuant to our retention policy. You can ask us for more information on our data retention criteria and policy by writing us here: dataprotectionofficer@stellantis.com
9. How to control your Data and manage your choices
At any time, you can ask to:
- Access your Data (right of access): depending on your use of our Services, we will provide the Data we have about you, such as your name, age, IP Address, Unique Identifiers, e-mails and preferences expressed, together with the Privacy Policy you received when you provided them, and the source of the Data (if, for example, they were provided to us by one of our Partners);
- Exercise your right to portability of your Personal Data (right to data portability): according to your use of our Services, we will provide you with an interoperable file containing the Data we have about you.
- Correct your Data (right to rectification): for example, you can ask us to modify your e-mail address or telephone number if they are incorrect;
- Limit the processing of your Data (right to restriction of processing): for example, when you think that the processing of your Data is unlawful or that processing based on our legitimate interest is not appropriate;
- Delete your Data (right to erasure): for example, when you do not want to use our Services and may not want us to retain your Data any longer;
- Object the processing activities (right to object);
- Withdraw your consents (right to withdrawal).
You can exercise any of the above rights or express any concern or make a complaint regarding our use of your Data directly at: https://privacyportal.stellantis.com.
At any time, you may also:
- contact our Data Protection Officer (DPO), here dataprotectionofficer@stellantis.com
- contact the competent Supervisory Authority, here you can find the list of all the Supervisory Authorities by country https://edpb.europa.eu/about-edpb/board/members_en
10. How we protect your Data
We take reasonable precautions from a physical, technological and organizational point of view to prevent the loss, misuse, or modification of Data under our control. For example:
- We ensure that your Data is only accessed and used by, transferred or disclosed to Recipients that need to have access to such Data.
- We also limit the amount of Data accessible, transferred or disclosed to Recipients to only what is necessary to fulfil the purposes or specific tasks performed by the Recipient.
- The computers and servers where your Data is stored are kept in a secure environment, are password-controlled with limited access, and have industry standard firewalls and anti-virus software installed.
- Paper copies of any documents containing your Data (if any) are kept in a secure environment as well.
- We destroy paper copies of documents containing your Data that is no longer needed.
- When destroying Data recorded and stored in the form of electronic files that is no longer needed, we make sure that a technical method (for example, low level format) ensures that the records cannot be reproduced.
- Laptops, USB keys, mobile phones and other electronic wireless devices used by our employees who have access to your Data are protected. We encourage employees not to store your Data on such devices unless it is reasonably necessary for them to do so to perform a specific task as outlined in this Privacy Policy.
- We train our employees to comply with this Privacy Policy and conduct monitoring activities to ensure ongoing compliance and to determine the effectiveness of our privacy management practices.
- Any Data Processor that we use is contractually required to maintain and protect your Data using measures that are substantially similar to those set out in this Privacy Policy or required under applicable data protection law.
In case required by the applicable legislation, if a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Data transmitted, stored or otherwise processed, will be notified to you and to the competent data protection authority as required (for example, unless Data is unintelligible to any person or the breach is unlikely to result in a risk to your rights and freedoms and those of others).
11. What this Privacy Policy does not cover
This Privacy Policy explains and covers processing that we carry out as Data Controller within Our Website and Application.
This Privacy Policy does not cover processing carried out by subjects other than us.
Regarding these cases, we are not responsible for any processing of your Data that is not covered by this Privacy Policy.
12.Usage of data for other purposes
If we should need to process your Data differently or for purposes other than those indicated herein, you will receive specific notice before such processing begins.
13.Changes to the Privacy Policy
We reserve the right to adapt and/or change this Privacy Policy at any time. We will inform you of any substantial adaptations/changes.
14. License
The icons illustrated in this Policy are “Data Protection Icons” by Maastricht University European Centre on Privacy and Cybersecurity (ECPC) CC BY 4.0.
15. Definitions
ggregated Information: refers to statistical information about you that does not contain your Personal Data. We use this information for analysing and improving our Services and creating new services and features and to create statistical reports for our Partners and Our Network. For example, we may collect Information on your location or Content that may useful to you that you have viewed. We would like to point out that we do not share your Data in these reports.
Application: means this application if applicable.
Browser: refers to programs used to access the internet (e.g. Safari, Chrome, Firefox, etc.).
Car Manufacturer: singularly or collectively refers to the following entities acting as manufacturer of Vehicles: Stellantis Europe S.p.A., Corso Agnelli 200, 10135 – Turin, Italy; PSA Automobiles S.A. (Stellantis Auto S.A.S.)., 2-10 Boulevard de l’Europe, F-78300 Poissy, France; Opel Automobile GmbH, Bahnhofsplatz, D-65423 Rüsselsheim am Main, Germany.
Combination and/or Crossing: this is the set of fully automated and non-automated operations which we combine with the Information about your location, the Data inferred by your activity, the Data collected by the Browser, Device and the Application, the Data you provide and those collected by Our Partners' Websites and Application used to provide the Services, analysing and improving our Services and creating new services and features, as well as to offer Content that may be useful to you. We may also combine and/or cross information from different sources, such as information collected from Our Website and Application, Our Partners' Websites and Apps and/or Data collected from public or publicly accessible sources.
Content that may be useful to you: for example, if you search for the "Jeep" model, we may display other content related to this model on Our Website and Application or through Programmatic Advertising. Customization of the content may occur through the Combination and/or Crossing of Data.
Cookie: refers to a small text sent to your Browser from our sites or our Partners or Our Network. It allows the site to store information such as the fact that you visited the site, your language and other information. Cookies are used for different purposes, for example, to record your preferences regarding the use of Cookies (technical cookies), analysing and improving our Services and creating new services and features or Customizing our Services, including Content that may be useful to you. Information transmitted by Cookies is subject to Combination and/or Crossing with one of the Other Tracking Technologies where applicable.
Data Controller: refers to the legal person, public authority, service or other entity which, individually or jointly determines the purposes and means for processing your Personal Data. This definition typically refers to Stellantis Europe S.p.A.. In other cases, it is preceded by the word "Independent" (e.g. "Independent Data Controller") to indicate that your Personal Data is processed by a subject other than Stellantis Europe S.p.A.
Data Processor: refers to an entity that we engage to process your Personal Data solely on behalf of and pursuant to the written instructions of Stellantis Europe S.p.A.
Device Sensors: depending on your device, these are sensors such as accelerometers, gyroscopes, Bluetooth, Wi-fi and GPS which in one way or another share the information they collect through the Device and therefore through the Application. If enabled by the Device settings, these allow us to obtain information about your location.
Device: refers to the electronic device (e.g. iPhone) through which you visit Our Website and Application and/or our Partners’ Websites and Apps.
Indirect Collection: is one of the Services we provide on Our Partners’ Websites and Application. In such cases, it is the Partner which assures us to have received your consent or to have another legal basis that legitimizes the communication/sharing of your Personal Data. On this point, we precise that, before being used, we check how Partners collect and transfer data to us in order to respect your preferences.
IP Address: is a unique number used by your Browser, your Device and the Application in order to connect to the internet. The internet service provider provides this number allowing identification of the provider and/or the approximate area where you are located. Without this data, you cannot connect to the internet and use our Services or use Content that may be useful to you.
Other Tracking Technologies: pixel tags (tracers used with Cookies and embedded in images on web pages or the Application to track certain activities, such as the viewing of Content that may be useful to you, or to see if an e-mail has been read) or Unique Identifiers embedded in links to commercial communications that send us information when clicked on.
Our Events: these are events/showrooms organized by Stellantis Europe, Our Network, or in collaboration with other brands with which Stellantis Europe has signed partnership agreements.
Our Network: these are retailers and/or dealers and/or repairers with whom Stellantis Europe and Car Manufacturers has/have signed commercial agreements for the sale of the Vehicles and/or for providing services/products assistance.
Our Website: includes this Website and our social network pages where this privacy policy is present.
Partners: means third-party entities who may communicate your Personal Data to us only after they have contractually assured us that they have obtained your consent or that they have another legal basis that legitimizes their communication/sharing of such data with us (for example, if you ask one of our Partners to book a test drive, when you purchase, and when you request to receive commercial communications). This definition also includes the selected Partners with whom we may share your Data. Partners may belong to the following product sectors: manufacturing, wholesale and retail trade, financial, bank, transportation and warehousing, information and communication services, professional, scientific and technical activities, travel agencies, business support services, artistic, sports, entertainment and amusement activities, activities of membership organizations, services of physical wellness centers, suppliers of electricity and gas, rental, e-mobility and insurance companies.
Personal Data: means any information relating to an identified or identifiable natural person whether directly or indirectly, as well as any information that is linked or reasonably linkable to a particular individual or household. For example, an e-mail address (if it refers to one or more aspects of an individual), IP addresses, and Unique Identifiers are considered Personal Data. For your convenience, we will collectively indicate all Personal Data mentioned also as “Data”.
Programmatic Advertising: these are platforms that share the information they collect about you, such as your IP Address and the data collected by Cookies and Other tracking technologies, with entities who have an interest in showing you Content that may be useful to you. In our case, if you visualize the "Jeep" model on Our Website and Application, we will ask participants in Programmatic Advertising to grant us an advertising space on one of the websites you visit in order to display Content that may be useful to you. On this point, we would like to reiterate that the communication of your Data to participants in Programmatic Advertising is based on your prior and specific consent provided on the banner when the first visiting Our Website and Application.
Services: collectively, this means all the services available on Our Website and Application, such as "configure and order", "find Our Network", “buy or rent”, test drive bookings, the institutional newsletter, customer service, and Our Events.
Sensitive Data: means Personal Data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and the processing of genetic data, biometric data aimed at uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.
Unique Identifiers: mean information that can uniquely identify you through your Browser, Device and/or the Application. On the Browser, your IP Address and Cookies are considered Unique Identifiers. On the Device, advertising identifiers provided by manufacturers, such as Apple's IDFA and Android’s AAIG, which we use for analysing and improving our Services and creating new services and features including Content that may be useful to you, are considered Unique Identifiers. Please note that for these purposes and in line with the opinions of the European Supervisory Authorities, we do not use other Unique Identifiers such as MAC Addresses and IMEIs as they are not resettable by you. For the Application, instead, the Unique Identifiers are considered to be the code that identifies the Application you have installed.
Vehicle: refers to a vehicle of a brand of Stellantis Group.
Vehicle Data: means any technical, diagnostic and real-world data that is possible to collect via the Vehicle Device installed on the Vehicle (e.g., location, speed and distances, engine running time and turning off time; if the battery cable is cut, battery diagnostics, movements with the key out, presumed collision, as well as diagnostic data such as, but not limited to, oil and fuel levels, tire pressure, and engine status).
