Models
The first Alfa Romeo ever to showcase a hybrid engine, the new Tonale. A C-SUV that reinvents sportiness with a distinctive Italian design.
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The award winning Alfa Romeo sports saloon. Italian design and high performance engines guarantee a driving experience as close to perfection as possible.
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The first Alfa Romeo SUV. Sportiness and elegance meet versatility and comfort.
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The Quadrifoglio is the emblem that distinguishes our most competitive models.
Born as a sporting legend in 1923, it became the symbol of excellence of the Alfa Romeo gamma.
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110 years after its foundation, Alfa Romeo returns to its roots, bringing back one of the legends of its history and of motoring in general: Giulia GTA
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Sauber Motorsport, Alfa Romeo and ORLEN join forces for a new exciting chapter in the motorsport.
DISCOVER MOREIn four easy moves, enter your car data here to get offers and services just for you and your car!
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If you change the model, your car will be disconnected and you will have to re-enter the data!
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Contact our customer service for support or assistance
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The VIN is on the vehicle registration document, on the warranty certificate and on the windscreen, and also on the threshold of the right door under the side molding.
Always stay connected whilst you drive, and when you’re away from your vehicle, thanks to the My Alfa Connect mobile app for smartphones and smartwatches. Alfa Connect Services offer more safety, up-to-date information on the status of your Alfa Romeo, a smarter navigation experience, remote operations (door lock and unlock, lights on), always-on data connection, and alerts and support in case of theft.
Alfa Connect Services are available on the new Giulia and Stelvio (some services are subject to customer activation, and some are available for an additional fee).
SOS/HELP Call: in case of an emergency you can establish a manual call from inside the vehicle, via a dedicated SOS button, or the infotainment system, or through the My Alfa Connect mobile app. You will be connected to an emergency call centre or national emergency services (24 hours a day). The vehicle will automatically send your location details to the operator. The Automatic SOS/HELP Call, is an automatically generated call that connects under certain crash conditions.
Roadside Assistance: If you need roadside assistance, you can manually establish a voice call via the infotainment system or the My Alfa Connect mobile app, and speak directly with an operator. The vehicle location and VIN will be automatically provided. Under certain conditions like powertrain system faults, fuel system faults or braking system faults; the vehicle will automatically establish a voice call between the vehicle occupants and roadside assistance, providing them with vehicle location and VIN details.
Remote Operations: you can interact with your Alfa Romeo without even being close to it. Lock and unlock doors and activate the lights all through your smartphone or smartwatch.
Vehicle Finder: finding your car in a crowded car park will no longer be a problem. Visualise your vehicle’s position on your smartphone, smartwatch or web portal. You can see the distance between you and your car, and even get directions to it.
My Remote also includes At-Home Digital Assistant* and Drive Alerts*.
Vehicle Info: know the status of your car at a glance. This package keeps you in the know with real-time vehicle information such as fuel level, tyre pressures, mileage and oil life. By Logging into the My Alfa Connect mobile app or web portal, you can see the Vehicle Info updated at the time of last key-off. Get a complete check-up of your car in real time for maximum driving safety.
My Car includes also Vehicle Health Alert* and In-Vehicle Notifications*.
Send & GO*: is an advanced navigation experience that allows you to search for a destination on your smartphone and send it to the vehicle's navigation system via the My Alfa Connect mobile app. Reaching your desired destination has never been easier, without interruptions from your car to your smartphone.
My Navigation also includes POI Search*, Live Traffic/Live Speedcams*, and Last Mile Navigation*.
Wi-Fi Hotspot: the 4G LTE vehicle hotspot, provided by Ubigi, can connect up to 8 devices at the same time to surf on the internet whilst travelling, so that all your passengers are guaranteed to stay entertained. The first registration must be done on-board the vehicle whilst connected to the vehicle’s hotspot. Once completed, the user and all passengers will be able to connect and use their devices.
Theft Alarm Notification: if the vehicle detects a suspected theft attempt, such as unauthorised towing of the vehicle or battery disconnection, you will receive a notification.
Stolen Vehicle Assistance: this service provides you with assistance in the event of car theft. You can call the contact centre directly to request help, by pressing the "Call" button in the My Alfa Connect mobile app and, once the theft is confirmed with a police report, security features including vehicle tracking will be activated.
The benefits of Alfa Connect Services do not end with the proprietary services, accessible from the My Alfa Connect mobile app and web portal. Thanks to the connectivity benefits of your car, you can contribute to the constant improvement of the Alfa Connect Services experience and enjoy the exclusive advantages, designed in collaboration with leading companies in their market sector.
Insurance Benefits
Alfa Connect Services work in conjunction with a telematics box installed in your vehicle, which can be combined with the latest Pay-As-You-Drive and Pay-How-You-Drive car insurance policies, with promotions dedicated to connected customers. Contact your insurance company and ask about the availability of preferential rates for driving a connected car!
Some services will be progressively available during 2022
Most Alfa Connect Services packages are already included in the price of the car, for a period of time ranging from 3 to 5 years, depending on the package. My Assistant is already active, whilst for the My Car, My Remote and My Navigation packages you only need to complete the registration process.
Some Alfa Connect Services packages are available for a fee, with variable subscription periods, as in the case of My Wi-Fi and My Alert.
The personal data (“Data”) of users or visitors to this website (“Users”) which is collected, will be managed by FCA Italy S.p.A. (“We, Us”) in accordance with this Privacy Policy. We may have to update parts of this Privacy Policy from time to time because of changes in the law. If we do make any changes, we will publish them on this website. This Privacy Policy came into force on 04.24.2018 and was updated on 17/05/2021
How is Data collected?
Data may be collected in several different ways:
Why is this Data processed?
We will process the Data collected to provide the User with the service they have requested. We will also perform surveys on customer satisfaction related to the quality of our goods and services, provided that it is in our legitimate interests to do so. If a User consents to us doing so, we will send them relevant marketing information and carry out market research about our products and services so that they don’t miss out on current offers. If Users tell us that they want to receive communication that is specific to them, then we will analyse their personal preferences, interests or behaviours so that we can send them customised communication that we think they might like. If Users tell us that they are interested in receiving relevant offers from others companies that might interest them, then we will share their Data with companies in our group and selected partners in the automotive, financial, insurance and telecommunication sectors with whom we work closely. As we are always looking to make the User’s experience better, we also use the Data to improve our websites. We normally process the Data by automated or electronic means through our websites and mobile apps. We also process data through electronic means, including e-mails and by phone (e.g. SMS, MMS and fax).
Who processes the data?
The Data may be processed by natural persons and/or legal entities (“processors”), acting on our behalf under our specific instruction or contractual obligations. We may send the Data to third parties to comply with legal obligations, or for security purposes.
What about Links to Third Party websites?
Our websites often contain links to third party websites. Those websites are the responsibility of the relevant third party and we cannot accept responsibility for any information or Data inputted into those websites.
Who is the data controller?
The data controller is FCA Italy S.p.A., with registered office in Corso Giovanni Agnelli 200 – 10135 Turin, Italy. You can contact the Data Protection team at the email address dpofca@stellantis.com
Where will my data be processed?
Processors are usually based in EU Member States but we may transfer the Data in countries outside of the European Economic Area (EEA), for example, to store them in databases managed by entities acting on our behalf. These processors of the Data are bound by the instructions we give them to process the Data and must do so in accordance with applicable data protection laws. In the event the Data is transferred outside of the EEA, we will use appropriate measures to guarantee adequate protection of the Data, usually in the form of standard contractual clauses approved by the EU Commission for the transfer of personal data outside of the EEA.
How long will my data be kept?
In providing services requested, we may store your Data for as long as is necessary to protect our interests relating to potential liability related to that service. We will only keep the Data for as long as is deemed strictly necessary to fulfil the purpose for which it was collected. Consent to marketing and other activities unrelated to the performance of the specific service requested may be withdrawn at any time, following which the Data will no longer be used for that purpose. Although the User will not be contacted for that purpose any longer, we may still store it to protect our interests.
What rights do Users have?
Users have the right to:
You can exercise these rights at https://privacyportal.fcagroup.com
The relevant supervisory authority in the UK is the Information Commissioner’s Office (“ICO”). You can contact the ICO via their website: www.ico.org.uk
The relevant supervisory authority of the data controller is the Italian Data Protection Authority (“Garante”). You can contact Garante via their website: http://www.garanteprivacy.it