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      Enter your car’s VIN and find out all the services and special offers available for your car!

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      CONFIRM

      Personalise the offer

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      Do you want to change data?

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      If you change the model, your car will be disconnected and you will have to re-enter the data!

      We are waiting for the guarantee start date. Contact Customer Service to update the data and be able to access all the services designed for you and your car.

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      Choose how to enter the data of your vehicle and discover all the services and offers available!

      Plate or VIN code

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      CAR FOUND!
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      Insert plate or VIN code
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      Your car data

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      • 2 Car registration {{selectedMonths.description}} {{selectedMonths.year}}
      • 3 Engine {{selectedEngine.description | limitTo: 22}} {{selectedEngine.Fuel.description}}

      Do you want to change data?

      Attention, missing warranty start date!

      If you change the model, your car will be disconnected and you will have to re-enter the data!

      We are waiting for the guarantee start date. Contact Customer Service to update the data and be able to access all the services designed for you and your car.

      Contact us

      Contact our customer service for support or assistance

      Personalise the offer

       
      Select you car model
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      Model

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        Personalise the offer

         
        Select you car model
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        Equipment
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          Matriculation
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          Year
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          How many Miles have you already travelled?
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          Miles
          Remember to update your data to monitor your car

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          Access myAlfaRomeo

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          Find us

          Do you need information or support? Do you need a quote? Would you like to book an appointment? We’re expecting you!

          Find a garage or a retailer

          Open the map and find the retailer closest to you! SEARCH FOR A RETAILER

          Book a service

          Alfa Connect Services

          For all new vehicles equipped with a telematics box and ordered from 1 May 2023 onwards, My Assistant is included in the Connect ONE pack, the price of which is included in the vehicle price. My Remote, My Car, My Navigation and My eCharge have become Connect PLUS, which needs a specific customer subscription. Connect PLUS is available and included in the vehicle price for a period of 36 months from the warranty start date. After this period, Connect PLUS will be available as a paid service. My Alert and My Wi-Fi are unchanged.

          Always stay connected whilst you drive, and when you’re away from your vehicle, thanks to the My Alfa Connect mobile app for smartphones and smartwatches.  Alfa Connect Services offer more safety, up-to-date information on the status of your Alfa Romeo, a smarter navigation experience, remote operations (door lock and unlock, lights on), always-on data connection, and alerts and support in case of theft.

          Alfa Connect Services are available on the new Giulia and Stelvio (some services are subject to customer activation, and some are available for an additional fee).

           

           

          STAY CONNECTED TO YOUR SAFETY, WITH MY ASSISTANT.

          SOS/HELP Call: In case of an emergency you can establish a manual call from inside the vehicle, You will be connected to an emergency call centre or national emergency services (24-hours a day).  The vehicle will automatically send your location details to the operator.  The Automatic SOS/HELP Call, is an automatically generated call that connects to a call centre or national emergency services (24 hours a day) under certain crash conditions.

          Roadside Assistance: If you need roadside assistance, you can make a voice call via the infotainment system or the My Alfa Connect mobile app, and speak directly with an operator.  The vehicle location and VIN will be automatically provided.  Under certain conditions like powertrain system faults, fuel system faults or braking system faults; the vehicle will automatically connect a voice call between the vehicle occupants and roadside assistance, providing them with vehicle location and VIN details.

           

           

          ALWAYS STAY CONNECTED TO YOUR Alfa Romeo, WITH MY REMOTE.

          Remote Operations: You can interact with your Alfa Romeo without even being close to it, lock and unlock doors and activate the lights all through your smartphone or smartwatch. On the new Alfa Romeo Tonale you can also remotely control whether the doors or the boot are open or closed, if the engine is on or off, and much more.

          Vehicle Finder: finding your car in a crowded car park will no longer be a problem. Visualise your vehicle’s position on your smartphone, smartwatch or web portal. You can see the distance between you and your car, and even get directions to it.

          My Remote also includes At-Home Digital Assistant* which allows you to interact with the voice assistant directly from home and Driving Alerts*, to always keep your car under control. In addition, the new Alfa Romeo Tonale model also includes the Eco-Score function.
          Eco-Score helps you improve your driving skills to reduce fuel consumption by collecting acceleration, deceleration and other parameters in real time. and Drive Alerts*.

           

           

          MY CAR, ESSENTIAL INFORMATION, ALWAYS UPDATED.

          Vehicle Info: know the status of your car at a glance.  This package keeps you in the know with real-time vehicle information such as fuel level, tyre pressures, mileage. By Logging into the My Alfa Connect mobile app or web portal, you can see the Vehicle Info updated at the time of last key-off.  Get a complete check-up of your car in real time for maximum driving safety.

          With the Service Scheduling feature on the new Alfa Romeo Tonale, you can configure a vehicle maintenance service directly from the mobile app.

          My Car includes also Vehicle Health Alert* and In-Vehicle Notifications*.

           

           

          MY NAVIGATION, EVERYWHERE IS AROUND THE CORNER.

          Send & GO*:  is an advanced navigation experience that allows you to search for a destination on your smartphone and send it to the vehicle's navigation system via the My Alfa Connect mobile app.  Reaching your desired destination has never been easier, without interruptions from your car to your smartphone.

          The new Alfa Romeo Tonale model also includes the Map Update Over the Air, Dynamic Range Mapping and Find Charging Station functions. Map Update Over the Air: Update your maps independently from your mobile app, without having to ask your dealer for support. Dynamic range mapping: On your vehicle map, see a graphical projection of how much further you can continue to travel before the battery or petrol run out. Find Charging Station: Find public charging stations directly from your mobile app or in-vehicle.

          My Navigation also includes POI Search*, Live Traffic/Live Speedcams*, and Last Mile Navigation*, Parking/Fuel Finder.

           

           

          MY WI-FI, INTERNET WHEREVER YOU ARE.

          Wi-Fi Hotspot: the 4G LTE vehicle hotspot, provided by Ubigi, can connect up to 8 devices at the same time to surf on the internet whilst travelling, so that all your passengers are guaranteed to stay entertained.  The first registration must be done on-board the vehicle whilst connected to the vehicle’s hotspot.  Once completed, the user and all passengers will be able to connect and use their devices.

          Alexa Voice Service: You can count on Alexa voice assistant on board the vehicle, including the new model Alfa Romeo Tonale, notifying about new destinations along the way, monitoring your orders, accessing playlists, audiobooks and more. Access the service remotely from your home, to send destinations to your vehicle, monitor the remaining charge, find the nearest charging stations and much more.

           

           

          MY ALERT, PREVENTION AND SUPPORT.

          Theft Alarm Notification: if the vehicle detects a suspected theft attempt, such as unauthorised towing of the vehicle or battery disconnection, you will receive a notification.

          Stolen Vehicle Assistance: this service provides you with assistance in the event of car theft.  You can call the contact centre directly to request help, by pressing the "Call" button in the My Alfa Connect mobile app and, once the theft is confirmed with a police report, security features including vehicle tracking will be activated.

           

           

          Discover Alfa Connect Services Partner Benefits

          The benefits of Alfa Connect Services do not end with the proprietary services, accessible from the My Alfa Connect mobile app and web portal.  Thanks to the connectivity benefits of your car, you can contribute to the constant improvement of the Alfa Connect Services experience and enjoy the exclusive advantages, designed in collaboration with leading companies in their market sector.

          Insurance Benefits
          Alfa Connect Services work in conjunction with a telematics box installed in your vehicle, which can be combined with the latest Pay-As-You-Drive and Pay-How-You-Drive car insurance policies, with promotions dedicated to connected customers.  Contact your insurance company and ask about the availability of preferential rates for driving a connected car!


           

          ALFA CONNECT SERVICES AND AVAILABILITY

          INCLUDED PACKAGES

          Most Alfa Connect Services packages are already included in the price of the car, for a period of time ranging from 3 to 5 years, depending on the package. My Assistant is already active, whilst for the My Car, My Remote and My Navigation packages you only need to complete the registration process.

          OPTIONAL PACKAGES

          Some Alfa Connect Services packages are available for a fee, with variable subscription periods, as in the case of My Wi-Fi and My Alert.

          MY ALFA CONNECT APP

          Discover the potential of your new car now. Download the My Alfa Connect app on your Apple or Android device and create your account to discover and explore all of your vehicle's features and Alfa Connect Services.